Communication Skills Course Participants
From: Thu 26 Mar, 2020


Intermediate Communication Skills Training

This one day workshop has been developed to build upon foundation level communication skills for dealing with people approaching the end of life or living with life-limiting conditions.The day uses demonstrations and opportunities to practice, explains current evidence and best practice, and participants have the chance to give and receive feedback in a safe learning environment. Topics covered include

  • Listening and questioning skills – good practice tips and hints
  • Blocking behaviours – what stops a conversation?
  • Practical sessions – rehearsals
  • Building resilience – looking after ourselves

The day is suitable for those working in Health and Social Care settings , who have completed a foundation level training such as Sage and Thyme Communication Skills/e-ELCA modules etc

(If face-to-face foundation level training has not been undertaken,  e-ELCA modules to complete prior to attending the day are

03-02 Principles of Communication

03-03 Communicating with Ill People

03-07 Self-awareness in Communication)


Location: Sobell House Hospice, Oxford

Educational Credits:


Claire is a senior specialist nurse (community) working at Sobell House Hospice for the past four years. Prior to this role she was a Practice Development Facilitator for End of Life Care working with staff in GP practices, care homes, community hospitals and district nursing teams. She holds an MSc in Clinical Leadership in Cancer, Palliative and End of Life Care.
She has a wealth of experience in designing and delivering foundation and intermediate level communication skills training for health and social care staff, including medical students. She also has experience of delivering education on a wide range of end of life care/palliative care topics.


Kate is a registered nurse and the Education Lead at OxCERPC. She has a background in community nursing, and is passionate about staff of all levels and disciplines improving their communication skills. She has developed successful Foundation, Intermediate and Enhanced level communication skills courses, and a new refresher course for those who undertook advanced skills courses several years ago.
Kate also holds MSc Clinical Leadership in Cancer, Palliative and End of Life Care and is experienced in working with all staff groups across primary, secondary and tertiary sectors

Bridget Taylor has worked at Sobell House in a variety of roles since 2004. She is currently a Senior Specialist Nurse and Team Leader for the community palliative care team. In addition to her clinical work, she was a senior lecturer at Oxford Brookes University for over 20 years, teaching a variety of courses on sexuality, end of life care and research methods. Her PhD research explored the experiences of sexuality and intimacy for patients and partners of patients living with a life-limiting illness. Bridget has published extensively and her co-authored Extended PLISSIT model for addressing sexuality has been widely adopted. Bridget has taught on this level of communication skills training for many years

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Advanced Communication Skills
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