Join us in this two-day course, designed for registered staff of any profession.
The need for holistic support to address the psychosocial impact for people with long term conditions, features in NHS recommendations. This course (based on the successful Level 2 course for cancer and palliative care professionals) will develop skills in identifying psychological needs and distress, managing onward referrals, and practicing self-care. Suitable for registered practitioners working with those experiencing Long Term Conditions.
The course includes communication skills refreshers, deepens understanding of psychopathologies, and offers various methods for assessing needs, including the need to refer onwards and self-care practices.
Delivered face-to-face in Oxford, the course will employ a range of learning experiences.
Day 1: 6th November 2026
Day 2: 13th November 2026
Click on the link to view our Communication Skills Training Ladder LINK
Location: OxCERPC, Sobell House Hospice, Oxford
CPD Credits:
+ Venue
Oxford Centre for Education & Research in Palliative Care,
Sobell House Hospice, Churchill Hospital,
Oxford,
OX3 7LE
+ Speakers
Alex Jones
Alex works as a Cancer Support Specialist at Maggie's Oxford providing psychological and practical support to people affected by cancer. She has trained in Depression Care for People with Cancer incorporating Behavioural Activation and Problem-solving Therapy and holds a Post Graduate Diploma in Applied Positive Psychology and Coaching Psychology from the University of East London.
Prior to this she worked for Oxford University Hospitals NHS Trust in specialist palliative care, as a staff nurse then ward sister. Since then, she has helped to develop a new oncology depression service as part of the Oxford psychological medicine team, worked in the hospital palliative care team, and as a breast cancer senior specialist nurse.
As a qualified nurse, she holds a First-Class Honours Degree in Adult Nursing and has completed Post Graduate modules in Palliative care, Advanced Communication, Mentoring, and Leadership at Oxford Brookes University. She is a freelance educator within OxCERPC.
Claire Britton
Claire has a keen interest in developing others, one focus is around communication skills and difficult conversations that happen within palliative and end of life care situations. Undertaking a MSc in Clinical Leadership in Palliative and End of Life Care provided key modules to underpin and help develop this.
Claire currently works as a senior specialist palliative care nurse working with the Community Palliative Care Team in Oxfordshire. She has many years of nursing experience in a variety of roles including district nursing, practice development in primary care and her current role supporting patients in management of their symptoms both physical and psychological. She is a freelance educator within OxCERPC.
+ Course Programmes
Currently in progress.
+ Course Aims
By the end of the course the learner will be able to:
• Recognise and identify specific aspects of communication skills that are key in the assessment, identification, and management of those with psychological needs/distress.
• Demonstrate a range of the knowledge and skills required in the assessment process for psychological needs/distress and be able to apply this knowledge to their clinical practice.
• Recognise and develop selfcare strategies as part of their clinical role
