Develop communication skills to increase resilience in practice.
How do we bring our authentic selves to our daily practice, and reduce the overwhelm we may feel in our work?
Refresh your advanced communication skills learning through this experiential three part course. Experiential learning will help you to embed real-world understanding and provide the opportunity for you to prepare for future work. Reflection upon the working examples offered will also deepen and strengthen your learning experience.
During the course we will address each of Kolb’s learning styles to ensure every attendee gains the most possible learning – watch and reflect, explore abstract ideas, solve real life problems and challenge yourself!
COURSE STRUCTURE
30th September 2025 09.00-13.00 - First part of the course is a taught half day online session, where we will consider skills taught on your original ACST course and additional topics such as authenticity and pillars of resilience
Second part of the course is self-directed, and you will have a period of 6 weeks to watch recordings from experts in particular areas of care e.g. organ donation, intimacy, bereavement etc
11th November 2025 09:00-13:00 - Last part of the course, there will be a 2 hour reflective session for all delegates to share their learning and discuss how to transfer new learning back into practice.
Who is this course for?
Anyone who completed the ACST course over a year ago (this does not have to have been completed through OxCERPC)
EARLY BIRD OFFER! 10% off until 19th August 2025
Click on the link to view our Communication Skills Training Ladder LINK
Location: Virtual - Zoom
CPD Credits:
+ Venue
Virtual - Zoom
+ Speakers
Sophie Ebeling - Freelance learning and development Consultant
Sophie is a freelance learning and development Consultant. She has worked in palliative care settings for over 20 years as a registered Nurse, clinical supervisor and educator.
Sophie brings a wealth of experience from palliative care settings, including hospice care for adults and children, community palliative care, bereavement services and the social care sector. Sophie teaches across a wide range of palliative care subjects at specialist level, leadership and management, and clinical supervision.
Sophie has PGDip in Palliative Care Education and is registered nurse teacher with the NMC.
Srinder Singh - Bereavement Care and Voluntary Services Lead in Palliative Care
Srinder is a registered nurse who has worked in the field of palliative care for 30 years. She holds a BA(Hons) in Palliative Care and a PGC in Working with Bereaved People, as well as qualifications in teaching and CBT. Her career has involved all aspects of hospice care, from providing direct hands-on care for patients, managing an inpatient unit to running family and bereavement services. In her previous position as Head of Family Support Services she was successful in expanding the service to support young children and teenagers pre and post-bereavement. She has a keen interest and experience in delivering communication skills training courses at foundation and advanced levels to health care professionals and volunteers.
In her role as Bereavement Care and Voluntary Services Lead at Sobell House and Katharine House Hospices she is responsible for the strategic management of both bereavement and voluntary services, including the recruitment, training and supervision of volunteer bereavement support workers and companions.
+ Course Programmes
The programme is to be confirmed and updated closer to the date of the course.
+ Course Aims
To refresh your advanced communication skills learning through this experiential three part course.
Experiential learning will help you to embed real-world understanding and provide the opportunity for you to prepare for future work.
Reflection upon the working examples offered will also deepen and strengthen your learning experience.
