OxCERPC Privacy Policy

By visiting the Oxford Centre for Education and Research in Palliative Care (OxCERPC) website or any other websites operated by OxCERPC or its affiliates (collectively, the "Site"), you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. You should check the date of this Privacy Policy (which appears below) and review any changes that have been made since your last visit to the Site.

OxCERPC is a Registered Charity No. 1172165 Company No. 10647198. Find out more about us here.

Throughout OxCERPC’s years of operation, we have developed relationships with our visitors based on respect and integrity. We are aware of the trust and confidence you demonstrate when you visit the Site and provide us with information. This Privacy Policy is posted to demonstrate our commitment to online security and customer service.

If you have any questions about this policy and our privacy practices please get in touch. You can e-mail us at: [email protected], call us on 01865 225886 or write to us at: OxCERPC, Sobell House, Churchill Hospital, Oxford. OX3 7LE.

1. Personal Information Collected By OxCERPC

OxCERPC uses information that we collect from our visitors and customers to improve your visit and experience at the Site. We gather the following types of information:

Information You Give to Us
We Collect Personal Information that is provided by Site users. "Personal Information" includes your name, address, telephone number, e-mail address, IP address. Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with us through the Site, telephone, mail or fax.

Orders
If you place an order through the Site, you may be required to provide contact, billing, and payment information.

Email Newsletter Subscriptions
If you request an email newsletter subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you change your mind and decide not to join the list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from OxCERPC. All e-mail newsletters include a link to unsubscribe.

Cookies
Like most websites we use cookies to help us make our site, and the way you use it, better. Cookies mean that a website will remember you. They are small text files that sites transfer to your computer, phone or tablet. They make interacting with a website faster and easier. Click here to read more about cookies on our website.
 

2. Use of Information Collected By Us

We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific products to you, to help us develop and improve our Site, and to tailor our Site to your needs.

If you have given us consent to do so we may contact you for marketing purposes by mail, e-mail and phone.

3. Sharing of Information with Third Parties

We promise never to sell your information to third parties and where you give us personal information we always take steps to ensure that it is treated securely. We have steps in place to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.

Service Providers
We may employ other companies or individuals to provide certain services to or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services. These third parties ("Service Providers") will only have access to the information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Policy. Any Service Providers that use data received from us may only do so in accordance with this Privacy Policy.

Some of our suppliers run their operations outside the European Economic Area (EEA). Although they may not be subject to the same data protection laws as companies based in the UK, we will take steps to ensure that they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.

Links to Third Party Site
The Site may contain certain links to third party websites. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy policy of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.

Law Enforcement and Protection of Users
To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

4. Security

Where we provide purchasing facilities on the Site, requiring you to provide your debit/credit card information, including those areas related to online ordering, the actual transaction is carried out by a third party on our behalf, to which we have no access to your card details. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your browser, which should have full SSL support.

5. Corrections/Information Removal/Opt-Out

If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information in 'Update profile', or by contacting us at [email protected].  In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at [email protected], or by clicking on the unsubscribe link within any marketing e-mail you receive from us.

6. Your right to know what we know about you, to make changes or to ask us to stop using your data

You have the right to:

  • request a copy of the information we hold about you
  • update or amend the information we hold about you that is wrong
  • change your communication preferences at any time
  • ask us to remove your personal information from our records
  • object to the processing of your information for marketing purposes
  • raise a concern or complaint about the way in which your information is being used.

If you wish to find out more about these rights or obtain a copy of the information we hold about you please e-mail us at [email protected], call us on 01865 225886 or write to us at: OxCERPC, Sobell House, Churchill Hospital, Oxford. OX3 7LE.

7. Data Protection

OxCERPC is a Data Controller, as defined by the Data Protection Act (1998) ('the Act'). Data we hold is maintained in accordance with the Act, and we may contact you from time to time to verify and update this data.
You have the right to access the data we hold on you. We will supply this data within 30 days of a request being made. To request access to your data please email us at [email protected]

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please e-mail us at [email protected], call us on 01865 225886 or write to us at: OxCERPC, Sobell House, Churchill Hospital, Oxford. OX3 7LE.

9. Limitations on Liability

IN NO EVENT WILL OxCERPC OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF GLOBAL INDUSTRIAL OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Refund Policy - click here

We keep this policy under regular review.
Dated: 30 October 2018