OxCERPC is a Registered Charity No. 1172165 Company No. 10647198. Find out more about us here.
If you have any questions about this policy and our privacy practices please get in touch. You can e-mail us at: [email protected], call us on 01865 225886 or write to us at: OxCERPC, Sobell House, Churchill Hospital, Oxford. OX3 7LE.
1. Personal Information Collected By OxCERPC
OxCERPC uses information that we collect from our visitors and customers to improve your visit and experience at the Site. We gather the following types of information:
Information You Give to Us
We Collect Personal Information that is provided by Site users. "Personal Information" includes your name, address, telephone number, e-mail address, IP address. Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with us through the Site, telephone, mail or fax.
If you place an order through the Site, you may be required to provide contact, billing, and payment information.
Email Newsletter Subscriptions
If you request an email newsletter subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you change your mind and decide not to join the list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from OxCERPC. All e-mail newsletters include a link to unsubscribe.
2. Use of Information Collected By Us
We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific products to you, to help us develop and improve our Site, and to tailor our Site to your needs.
If you have given us consent to do so we may contact you for marketing purposes by mail, e-mail and phone.
3. Sharing of Information with Third Parties
We promise never to sell your information to third parties and where you give us personal information we always take steps to ensure that it is treated securely. We have steps in place to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
Some of our suppliers run their operations outside the European Economic Area (EEA). Although they may not be subject to the same data protection laws as companies based in the UK, we will take steps to ensure that they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.
Links to Third Party Site
Law Enforcement and Protection of Users
To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.
Where we provide purchasing facilities on the Site, requiring you to provide your debit/credit card information, including those areas related to online ordering, the actual transaction is carried out by a third party on our behalf, to which we have no access to your card details. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your browser, which should have full SSL support.
5. Corrections/Information Removal/Opt-Out
If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information in 'Update profile', or by contacting us at [email protected]. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at [email protected], or by clicking on the unsubscribe link within any marketing e-mail you receive from us.
6. Your right to know what we know about you, to make changes or to ask us to stop using your data
You have the right to:
- request a copy of the information we hold about you
- update or amend the information we hold about you that is wrong
- change your communication preferences at any time
- ask us to remove your personal information from our records
- object to the processing of your information for marketing purposes
- raise a concern or complaint about the way in which your information is being used.
If you wish to find out more about these rights or obtain a copy of the information we hold about you please e-mail us at [email protected], call us on 01865 225886 or write to us at: OxCERPC, Sobell House, Churchill Hospital, Oxford. OX3 7LE.
7. Data Protection
OxCERPC is a Data Controller, as defined by the Data Protection Act (1998) ('the Act'). Data we hold is maintained in accordance with the Act, and we may contact you from time to time to verify and update this data.
You have the right to access the data we hold on you. We will supply this data within 30 days of a request being made. To request access to your data please email us at [email protected]
8. Contact Information
9. Limitations on Liability
IN NO EVENT WILL OxCERPC OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF GLOBAL INDUSTRIAL OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
We keep this policy under regular review.
Dated: 30 October 2018