From: Thu 08 Oct, 2020


Multiple Dates

Enhanced Communication Skills Training

Dates for 2020: 08-09 October, 19-20 November

We are excited to offer a unique two day blended learning course for senior health and social care professionals who wish to develop their communication skills in addressing and supporting patients’ needs.

  • Pre-course learning followed by two day workshop delivered via Zoom
  • Demonstrations and opportunities to practise
  • Give and receive feedback in a safe environment
  • Participant-led agenda using actors
  • CPD points applied
  • No videoing!

'Thank you. The course was absolutely brilliant! Probably the best two days of learning in a long time.'   A previous participant


To book, click below:

08-09 October

19-20 November

Location: Remote Learning

Educational Credits: 12 CPD points


Courses will be facilitated by two of the following professionals:

HELENA BRIDGMANcare professionals for many years. She was part of the first wave of advanced communication skills trainers introduced as a key priority in the 1999 NHS Cancer Plan. Helena helped to develop an Advanced Communication Skills Refresher course to follow on from this level.


Olivia has experience of working as a doctor in palliative care and is currently Clinical Programme Lead for The Centre for Sustainable Healthcare in Oxford. She has a very creative and thorough approach and hugely enjoys training multidisciplinary groups, especially in communication skills.


Kate is the Education Lead at OxCERPC and delivers training to health and social care professionals on all areas of palliative and end of life care training. She facilitates all levels of communication skills training and has recently developed the Advanced Communication Skills Refresher course to follow on from this level.


Olivia designs and delivers training for people working in frontline services throughout the UK. She has been working with healthcare professionals for the past 16 years in the areas of Communications Skills, Emotional Intelligence and Coaching. She is passionate about HCPs experiencing the full joy of their job and combating stress and burnout through training that makes a difference.


Bruce is a retired urology consultant who has been teaching communication skills to senior healthcare professionals for many years. He is interested in the sessions being relevant and appealing to participants and enjoys working creatively with the groups to deliver the best possible course! He is also a Trustee of Thames Hospice in Windsor.


Srinder is the Bereavement Care and Voluntary Services Lead at Sobell House Hospice, has many years’ experience of delivering communication skills training at all levels, and was instrumental in developing this course.


Finn has a background in cancer nursing, midwifery, practice development nursing and, most recently, has become one of the divisional educational leads in the Oxford University Hospitals NHS Trust. He is also a lecturer at Oxford Brookes University for cancer care nursing.

Course Programme

Pre-course learning of 2-3 hour duration will be sent to participants approximately 3 weeks prior to the course. The specified days will be up to six hours in length and will include a combination of theory, discussion, reflection and opportunities to practice and develop skills in a safe environment

Course Aims

To increase awareness of own communication skills and explore strategies to improve quality of communication
To increase ability to deliver information effectively and enhance inter-professional communication
To increase confidence in responding to difficult communication situations

Downloadable Items
Other Course Information

This course is at an equivalent level to the nationally known ‘Connected’ Advanced Communication Skills programme

Get in touch

Our team are on hand to answer any questions you may have.

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Oxford Advanced Course
Advanced Communication Skills
Course Full