ECST Cancer
Wed 23 Jan, 2019
To:Mon 15 Apr, 2019

Enhanced Communication Skills Training for Cancer

A two day course for senior health and social care professionals working across the Thames Valley region with people close to the point of diagnosis, who wish to develop their communication skills in addressing and supporting patients’ needs.

  • 2 day non-residential workshop
  • Demonstrations and opportunities to practice
  • Give and receive feedback in a safe environment
  • Participant-led agenda using actors
  • CPD points applied
  • No videoing!


14-15 February

25-26 March

1-2 April

8-9 April

Click to download the booking form

Location: Sobell House Hospice, Oxford

Educational Credits: 12 CPD points



Helena Bridgman is a registered nurse whose career spans more than 35 years in the NHS. She was part of the first wave of advanced communication skills trainers introduced as a key priority in the 1999 NHS Cancer Plan. She has been facilitating three and two day courses for doctors, nurses and allied health professionals for over 10 years

Helena set up one of the first wave of Hospital Palliative Care Teams with medical support. She subsequently became Head of Service and operational lead for the hospice and palliative care services before becoming the Lead Cancer Nurse in Salisbury at the launch of the NHS Cancer Plan. Most recently she was the Clinical Lead for Cancer Services at Salisbury District Hospital responsible for leading oncology multidisciplinary teams in the development and sustainability of cancer care improvements supported by many allied services.

Director of FrontLine Communication Training Ltd
Olivia designs and delivers training for people working in front-line services throughout the UK. She has been working with health care professionals for the past 16 years in the areas of Communications Skills, Emotional Intelligence and Coaching. She is passionate about HCP’s experiencing the full joy of their job and combating stress and burnout through training that makes a difference.
Olivia’s company also supplies actors for educational role-play and medical exams and they have a production company, which makes educational videos for FrontLine services.

Olivia and her co-creators at FrontLine are now developing a Leadership programme, combining all the current training they deliver with supported coaching throughout the program and are exciting to be piloting this with organisations in 2019.
Olivia is also working towards completing her MA in personal and organisational coaching.

Clinical Programme Lead, The Centre for Sustainable Healthcare, Oxford
I am a highly experienced medical professional bringing a holistic approach to all projects in which I am involved whether working on quality improvement, strategy, management solutions, ethical questions or clinical care.
I act as a catalyst and agent of change when engaging and mentoring groups of healthcare professionals who wish to enhance their skills in quality improvement and communication.
I have a breadth of experience that has given me particular strengths in facilitating interdisciplinary working. I believe that it is at the interfaces between disciplines that creative solutions emerge.

Course Programme

Course Aims

To increase awareness of own communication skills and explore strategies to improve quality of communication
To increase ability to deliver information effectively and enhance inter-professional communication
To increase confidence in responding to difficult communication situations early in the cancer journey

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Multiple Dates
Advanced Communication Skills
Course Full