Challenging Conversations with Colleagues
90min Online interactive training for HCPs
Nov 21st 2022 : 10.30-12.00
Live role-play by HCP to demonstrate theory in practice
We all have to have challenging conversation with our colleagues!
often, we avoided these conversations or wait until we react.
Improve your skills and confidence in managing challenging conversation with colleagues will result in better working relationships, improvements in services, patient care and job satisfaction.
- Create a clear agenda and purpose
- Know-how: to create a thinking environment
- Apply the three Ps to prepare
- Apply a structure
- Analyse & evaluate the key communication skills to assertiveness
Each training session is bespoke for the group
We develop the role-play scenario based on the answer YOU give when signing up for the training
Suitable for any HCP who would like to improve their communication with colleagues and overcome communication challenges such as improving service, poor performance, challenging behaviours & disagreement is opinions.
BOOKING ONLY THROUGH THIS LINK
Location: Online Webinar