Advanced Communication Skills Training
To develop advanced communication skills for dealing with complex and challenging communication situations eg resuscitation, breaking bad news, advance care planning, handling anger or distress, confronting colleagues….
Evidence based delivery of facilitation using skilled facilitators, specifically trained actors and video techniques. Two day, non-residential workshop.
This course is full but please contact us if you are interested in attending a future course.
+44 (0) 1865 225886 | [email protected]
Location: Sobell House Hospice, Oxford
Educational Credits: 12 CPD points
Michelle Boot is a Senior Lecturer in Cancer and Palliative Care in the Department of Applied Health and Exercise Science at Buckinghamshire New University. She facilitates communications skills training within the University and for NHS Trusts. She developed a joint venture with the Senior Lecturer for Film Studies, developing a communication skills programme, which facilitates the development of self-awareness and the development of Emotional Intelligence.
Completed ‘Connected national communications skills training programme’ 5 day training for facilitators course, April 2011. Completed ‘ The Marie Curie Palliative Care Institute’ Communication skills training for Healthcare Professions: training for facilitators course, October 2016
Helena Bridgman is a registered nurse whose career spans more than 35 years in the NHS. She was part of the first wave of advanced communication skills trainers introduced as a key priority in the 1999 NHS Cancer Plan. She has been facilitating three and two day courses for doctors, nurses and allied health professionals for over 10 years
Helena set up one of the first wave of Hospital Palliative Care Teams with medical support. She subsequently became Head of Service and operational lead for the hospice and palliative care services before becoming the Lead Cancer Nurse in Salisbury at the launch of the NHS Cancer Plan. Most recently she was the Clinical Lead for Cancer Services at Salisbury District Hospital responsible for leading oncology multidisciplinary teams in the development and sustainability of cancer care improvements supported by many allied services.
To increase awareness of own communication skills and explore strategies to improve quality of communication
To increase ability to deliver information effectively and enhance inter-professional communication
To increase confidence in responding to difficult communication situations