Advanced Communication Skills
Thu 06 Jun, 2019
To:Fri 07 Jun, 2019


In stock

Advanced Communication Skills Training

This two-day workshop is suitable for senior clinicians to develop and enhance advanced communication skills for dealing with complex and challenging communication situations eg resuscitation, breaking bad news, advance care planning, handling anger or distress, confronting colleagues….

Evidence based delivery of facilitation using skilled facilitators, specifically trained actors and video techniques. Two day, non-residential workshop.

Suitable for GPs, community matrons, senior clinicians , allied health professionals, district nurses, specialist nurses etc


Location: Sobell House Hospice, Oxford

Educational Credits: 12 CPD points tbc



Michelle Boot is a Senior Lecturer in Cancer and Palliative Care in the Department of Applied Health and Exercise Science at Buckinghamshire New University. She facilitates communications skills training within the University and for NHS Trusts. She developed a joint venture with the Senior Lecturer for Film Studies, developing a communication skills programme, which facilitates the development of self-awareness and the development of Emotional Intelligence.
Completed ‘Connected national communications skills training programme’ 5 day training for facilitators course, April 2011. Completed ‘ The Marie Curie Palliative Care Institute’ Communication skills training for Healthcare Professions: training for facilitators course, October 2016

Jackie qualified at a Registered Nurse in 1991. She has worked in palliative care for over 20 years and was Head of Education at Martlets Hospice for 12 years. Currently Jackie works in clinical practice at the Martlets which is based in Hove, East Sussex. Jackie has run advanced communication skills training for 15 years across the country

Course Programme

Course Aims

To increase awareness of own communication skills and explore strategies to improve quality of communication
To increase ability to deliver information effectively and enhance inter-professional communication
To increase confidence in responding to difficult communication situations

Downloadable Items
Other Course Information

Previous participants have said

  • “This course should be incorporated into mandatory training for all staff”
  • “Excellent course, useful for all healthcare professionals…educational but not intimidating”
  • “exceeded expectations”
  • “very relevant”
  • “more please!”
  • “Develops self-awareness”
  • “I feel much more confident”
  • “The study days highlighted areas which I need improvement where I thought I was relatively confident!”
  • “I have certainly learned approached and techniques which I will be able to bring to my practice”
  • “I have been blown away by the amount of learning I am taking with me”
  • “Thought provoking”
  • “will have a positive impact on my practice”
  • “Actors were really absorbing”
  • “Very good facilitators – see the best in every individual, motivates and encourages”
Get in touch

Our team are on hand to answer any questions you may have.

Not readable? Change text. captcha txt
Advanced Communication Skills
Course Full
Essential Communication